Pricing for modern service operations

Pricing built for modern service operations

Plans scale by location so each site has the right operating tools. Monthly usage counts queue traffic, bookings, and orders as customer volume grows.

Save 20% annually

Free

Run one location with essential queue and appointment tools.

starts at
J$0
/month
Get started
Plan highlights
  • 1 location
  • 100 usage events / month
  • Virtual queue
  • QR code join
  • Manual orders
  • Live queue tracking
  • Basic reporting

Starter

For one active location that needs online booking, reminders, and a polished on-site queue experience.

starts at
J$4,000
/month
Get started
Plan highlights
  • 1 location
  • 2,500 usage events / month
  • Queues, bookings, and orders
  • Online booking page
  • Appointment reminders
  • Order tracking links
  • Live queue display support
  • Queue analytics

Business

Most popular

For growing multi-location teams that need stronger operational control and display-ready workflows.

starts at
J$8,000
/month
Get started
Plan highlights
  • Up to 3 locations
  • 5,000 usage events / month
  • Queues, bookings, and orders
  • External order API
  • Multi-location analytics
  • Role permissions
  • Export reports
  • Operational insights
  • Priority support

Enterprise

Custom rollout for larger organizations with advanced integrations, governance, support, and optional bundled hardware.

starts at
Custom
Talk to sales
Plan highlights
  • Custom locations
  • Custom usage volume
  • API access
  • Webhooks
  • Dedicated onboarding
  • Priority support
Optional display add-on

Bring your queue to the screen

Turn any TV or monitor into a live queue display with a pre-configured Minex device that arrives ready for your location. It is optional managed hardware, kept separate from your software subscription.

Pre-configured display device
Plug into a TV or monitor
Real-time queue updates
Ready for your location
Device remains property of Minex
Where it fits

Available for Starter and Business when you want a dependable live queue screen without managing the device setup yourself. Enterprise hardware can be bundled or customized in rollout deals.

Annual billing discounts apply to software only. Hardware pricing stays separate.

Live display hardware
One-time setup
J$12,000
Monthly fee
J$3,000/month

A managed display device for one live queue screen at a location. Plug it into a TV or monitor and keep real-time updates visible for customers and staff.

Optional managed hardware. Not included by default in Starter or Business.
Free
Starter
Business
Enterprise

Usage

Locations included
Plans scale by operating footprint.
1
1
Up to 3
Custom
Monthly usage included
Bookings, queue entries, and orders count toward the monthly cap.
100
2,500
5,000
Custom

Queue management

Virtual waitlists
Customers can join queues digitally
Join queue via QR code
Live queue position tracking
Move or prioritize customers
No
Pause or close queues
No
TV or monitor queue display
Run on your own screen or pair it with the optional managed display add-on.
No
Managed live display add-on
Optional pre-configured display hardware for locations that want a ready-to-run screen.
No
Available
Available
Custom rollout
Self check-in kiosk mode
No

Appointments

Online booking page
No
Staff calendar view
No
Appointment confirmations
No
Appointment reminders
No
Reschedule appointments
No
Walk-ins and appointments together
Manage both in the same dashboard
No
Priority handling for appointments
No

Notifications

In-app notifications
Push notifications
No
Email notifications
No
Custom customer messages
No

Analytics and operations

Basic reporting
Queue analytics
No
Multi-location analytics
No
No
Role-based staff permissions
No
No
Export reports
No
No

Integrations and support

API access
No
No
No
Webhooks
No
No
No
Dedicated onboarding
No
No
No
Priority support
No
No
Minex gave our team a clearer operating rhythm. Staff could manage arrivals, appointments, and queue flow without the front desk becoming the bottleneck.
Operations lead
High-volume service location
As soon as we opened another branch, we needed better controls, reporting, and visibility across locations. Minex made that move feel manageable.
Operations manager
Service business

Frequently asked questions

Everything you need to know before rolling out Minex across your queue operations.

Plans scale first by number of locations. Monthly usage counts bookings, queue entries, and orders as customer volume grows.
Ready to get started

Choose the plan that matches your operating footprint

Start free for one location, move to Starter for a fully online front desk, or scale into Business as you add branches and need deeper controls.